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Illinois utilities extend moratorium on shutoffs

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utilities

SPRINGFIELD (WSIL) -- Several Illinois utilities have agreed to extend the moratorium on disconnections for eligible low-income customers.

In a release Tuesday, the Illinois Commerce Commission (ICC) said the utilities voluntarily agreed to extend the moratorium through March 31, 2021. It was set to expire Sept. 30, 2020.

“Illinois citizens are facing extraordinary challenges due to the pandemic. Low income families and those impacted by COVID-19 should not have to fear losing basic services like electricity, heat, or fresh water,� said Chairman Carrie K. Zalewski. “The voluntary actions by these utilities will provide our most vulnerable citizens with some peace of mind, especially as cold weather approaches. We appreciate the utility companies for their responsiveness and action.�

According to ICC, the following utilities have committed to extending the moratorium on utility disconnections for low-income (Low Income Home Energy Assistance Program qualified) residential customers and those financially impacted by COVID-19:

  • Ameren Illinois
  • Aqua Illinois
  • Illinois American Water
  • Commonwealth Edison
  • Peoples Gas
  • North Shore Gas
  • Utility Services of Illinois

"MidAmerican will voluntarily extend the moratorium on disconnections for Low Income Home Energy Assistance Program qualified residential customers through March 31, 2021 and is further considering additional options to help their customers during this unprecedented time. Additionally, Nicor Gas and Liberty Utilities have agreed to extend the moratorium on disconnections for all residential customers until March 31, 2021," stated a release from the Illinois Commerce Commission.

If you've missed payments or are struggling to pay your bill, the ICC urges you to call the utility company and explain the situation.

The ICC says deferred payment arrangements are also available for residential and small business customers needing help managing their utility bills.

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