CARTERVILLE (WSIL) -- Banterra Bank will offer appointment-only lobby service starting March 18, 2020. All drive-ups will remain open.
Based on the latest recommendations from the Centers for Disease and Prevention (CDC) and federal and state governments, Banterra Bank has taken additional measures for the well-being of customers, team members, and communities.
Beginning Wednesday, appropriate branches will offer drive-thru service as usual, but appointment-only lobby service as needed. Branch locations within retail supermarkets will remain open but will have enhanced safety measures which include team members wearing gloves and reduced operating hours. A large portion of the administrative staff will be working from home and with the additional space available, the remaining staff will be reorganizing in order to increase social distancing.
Preventative measures by customers are encouraged by using digital banking, debit card and digital wallet for payment transactions, Banterra's Telephone Banking at (877) 859-BANK(2265), and ATMs and ITMs. For more information on these services visit .
