CARTERVILLE, Ill. -- A national cruise ship has shut down and cancelled all future cruises, according to a voice recording with the company.
According to the American Queen Voyages customer hotline, a voice recording stated...
"American Queen Voyages have made the difficult decision to shut down and all future cruises have been canceled."
The recording also stated all future cruises will be refunded for guests and customers and you can submit information for that at .
Vessels with the American Queen Voyages include the American Queen, American Countess, American Duchess, American Empress and the Queen Victory, however, the customer hotline voice recording is unclear whether all the vessels are impacted.
River destination locations range from the Lower Mississippi River, the Upper Mississippi River & Illinois Rivers, Ohio & Mississippi Rivers, Cumberland & Tennessee Rivers and Columbia & Snake Rivers.
Additional information can be found at , the recording stated.
On the American Queen Voyages site, it states the company developed in 2011, escorting guests on cruises along all seven of America's rivers, plus expeditions to Alaska, the Canadian Inside Passage, Mexican Riviera and Costa Rica.